Chat is already a popular channel for customers to engage with businesses & brands in private. In fact, live chat has a 73% customer satisfaction rate, the highest rated even compared to traditional channels like email (61%) and phone (44%). With VIXI Bots You Can Now:
At VIXI we tailor out technology to suite every business need and brand goals, our work flow is an on-going culture of constant optimization and growth strategy.
Collaboratively design communication flows tailored for your business and customers.
Deploy our technology and nest your communication channels for automation & Go Live!
Analyze initial usage and extract intel on customer's behavior.
Constant optimization to enhance customer experience based on business tactical objectives and brand strategy goals.
Create powerful conversational and transactional flows through our integrations with the most popular platforms.
Interactions with your bot will be sent as events to your Google Analytics property. You can use this data to segment and analyze bot usage.
Your bot listens for messages sent to your Twilio number and responds if programmed to do so. Both text (SMS) and multimedia (MMS) message are supported.
Slack bots can respond to direct messages, including interactive messages (buttons).
Interactions with your bot will be sent as events to your Segment source. Segment will then relay those events to one or more destinations that you've setup.
Interactions with your bot will be sent as events to Mixpanel.
Your bot will listen to all incoming messages as part of your Intercom team and respond when it knows how to answer. The bot can be paused and unpaused on conversation assignment.
VIXI makes it easy to build and host your bots that live inside Telegram. Telegram was one of the first channels that supported bots and has a powerful platform, allowing you to do almost anything with your bot.
VIXI makes it easy to build and host your bots that live inside Viber. You'll need a Viber pulic account to get started.